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DoggieDashboard Frequently Asked Questions

DoggieDashboard is different from a lot of the other software out there in that there's no right or wrong way to use it. Lots of software forces you to do business in a certain way; the way the company designed their software. Their app has a certain "flow" and if you don't follow that flow, it doesn't work.

DoggieDashboard is different, it lets businesses use the software however they want to, depending on how they do business. Some businesses use the check-in and check-out feature, while others decide not to. Some businesses use the redeemable passes feature, whereas other prefer not to. Many businesses don't invoice their customers, so they don't use the invoicing feature. Some businesses love using the New Client Registration Form feature, while others would rather do their data entry manually. There's no right way use it, make DoggieDashboard work for you!


Pet Questions


Can I save additional information in my database for my pets (click for answer)

If a pet owner has three pets, can they still use the New Client Registration form? (click for answer)

Is there a way to track different vaccines than the defaults? (click for answer)

Client Questions


Can I save additional information in my database for my clients? (click for answer)

Does DoggieDashboard offer a pet owner login portal? (click for answer)

If a pet owner has three pets, can they still use the New Client Registration form? (click for answer)

Setup Questions


How do I show pet birthdays on my homepage? (click for answer)

How do I show pets with expired and expiring soon vaccines on my homepage? (click for answer)

What are "BlackOut Dates" and how do I use them? (click for answer)

How do I use and customize the New Client Registration form? (click for answer)

Does DoggieDashboard offer credit card processing? (click for answer)

How do I keep track of payments from my customers? (click for answer)

Is there an app I can download from the app store? (click for answer)

Calendar Questions


Why are their different types of appointment calendars? (click for answer)

How do I change the calendar used on the homepage? (click for answer)

Grooming Questions


Does DoggieDashboard offer automated bookings where my clients can select a slot? (click for answer)

How do I set up grooming slots for my various groomers? (click for answer)

Kennel Questions


How do I set up my kennels using the kennel calendar? (click for answer)

My business has various-sized runs at our facility. Can DoggieDashboard handle these? (click for answer)

Is there a way to enforce limits on how many pets can be placed in each kennel or run? (click for answer)

Financials & Invoicing Questions


Does DoggieDashboard have a way to keep track of financial transactions? (click for answer)

Does DoggieDashboard offer a way to process credit card payments? (click for answer)

Without credit card processing, how do I collect payments? (click for answer)

Does DoggieDashboard integrate with Xero or QuickBooks? (click for answer)

Are we required to use the invoicing feature? (click for answer)

Check-Ins & Redeemable Passes Questions


What are Check-Ins and how do I use them? (click for answer)

What are Redeemable Passes and how do I use them? (click for answer)

Inventory Management Questions


Why doesn't the inventory update automatically? (click for answer)


Interested in giving DoggieDashboard a try? Click the button below to sign up for a free account.